Design thinking is a powerful tool for creating or improving policy, programs, services and digital experiences. ThinkPlace’s Design for Public Good course will give you leading theory and hands-on experience to accelerate your understanding and your practice of design thinking for public impact.
What you'll learn:
What is a design thinking mindset and how is it different?
How design thinking can be used to design better government policy, programs, services and digital experiences
How to conduct and synthesise user research to build an evidence base for your design process
How to map user journeys, to make the user’s experience and pain points visible
Capturing story-based requirements using Harvard’s JTBD framework
Ideation approaches to generate breakthrough concepts and models
Prototyping approaches to make designs tangible and testable early, allowing iterative improvement
How to make your design thinking process relentlessly ethical
Sorry, there are currently no courses scheduled.
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education [at] thinkplace.com.au (subject: TP%20Education%20enquiry) (Yes, Please)
$800 per person
*To enquire about scholarships and discounts, please write to education [at] thinkplace.com.au
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education [at] thinkplace.com.au (Let's talk)